1. Please prepare a photo of your ID document (which you used for KYC2), a selfie with a note and ID documents.
2. Please write the following statement on the note:
My full name is XXX, my BIT account is XXXXX (registered email or phone number). I decide to apply for account security operation at "Year/Month/Date". Now I need to disable my Bit.com account Passkey Once my application is approved and my Passkey is disabled, BIT is not responsible for any consequences the operation caused. I will take full responsibility.
Your signature and date are also required (as the picture shows).
3. Please send the required photos (ID photos and the note) to [email protected], please add "Disable Passkey + Your account registered email address” to the subject.
E.g Disable Passkey +your registered email address on BIT
4. You will receive an SMS and email from us to confirm the passkey deactivation process. Please click the link in the email and confirm the deletion to complete the process successfully.
