1. Please prepare a photo of your ID document (which you used for KYC2) and a selfie with a note & your ID document.

2. Please write the following statement on the note:

My full name is XXX, my BIT account is XXXXX (registered email or phone number). I decide to apply for account security operation at "Year/Month/Date". Now I need to disable my BIT account phone number: XXXXXXXX. Once my application is approved and my phone number is disabled, BIT is not responsible for any consequences the operation caused. I will take full responsibility.

Your signature and date are also required (as the picture shows).

3. Please send the required photos (ID photos and the note) to [email protected], please add "Disable phone number + Your account registered phone number” to the subject, please notice that the mobile number area code is also needed.

E.g Disable the phone number +your registered number on BIT

Notice: If you already bound an email to your account, you can log in to your account via email.