1: What network you should select for deposit/withdrawal?
A: you should select the match network between the sender and receiver platform, else your assets will be lost
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2: What coin/token you should select for the deposit/withdrawal?
A: you should select the match coin/token between the sender and receiver platform, else your assets will be lost
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3: Did I need to fill Tag in when doing the deposit/withdrawal?
A: Yes, For token which requires adding tags such as TON or XRP, etc, please ensure you fill in both the address and tag, else your assets will be lost.
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4:What is the minimal deposit/withdrawal?
A: Please check on the deposit/withdrawal page to confirm on the minimal deposit/withdrawal amount, your assets will be lost if the minimal deposit/withdrawal amount not met.

5:Where to find the hash /TX ID of a transaction?

A: You can follow the steps: Assets > Withdrawal/Deposit > Select the token you want to check and the network used > Record button at the upper right > Click on the transaction you want to view