Open the BIT website, click on [Log In] - [Forgot Password]
Select either your email or mobile, and input your registered details for us to send the instruction to reset the password.
Password requirement: 8-20 digits, must contain at least 3 of the following:
one lower case letter
one upper case letter
one special character
one number
❗Please note that you will be unable to withdraw from this account for 24hrs after changing your password. Withdrawal service will be available after the cooling period.